Privacy Policy

Last Updated: March 23, 2025

At Solverti, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By accessing or using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

Information We Collect

Personal Information

When you place an order or interact with our website, we may collect personal information such as:

Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely through payment providers)

Non-Personal Information

We may also collect non-personal data automatically, including:

IP address
Browser type and version
Device information
Pages visited and time spent on the site

This information helps us improve website performance and user experience.

How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders
To communicate order updates and tracking details
To respond to inquiries and provide customer support
To improve our website, products, and services
To prevent fraudulent transactions and ensure security

You can track your purchases anytime through our Order Tracking page.

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data with trusted third parties only when necessary, including:

Payment processors to securely complete transactions
Shipping carriers to deliver your orders
Service providers who assist in operating our website

All third parties are required to handle your information securely and only for the intended purpose.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences
Analyze website traffic
Improve functionality and performance

You can control or disable cookies through your browser settings. However, doing so may affect certain features of the website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, or loss.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and operational requirements.

When your data is no longer needed, we take steps to securely delete or anonymize it.

Your Rights

Depending on your location, you may have rights regarding your personal data, including:

The right to access your information
The right to request corrections
The right to request deletion of your data

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our website may include links to external websites. These sites have their own privacy policies, and we are not responsible for their content or practices.

For example, you may visit pages such as About Us or FAQs for more information about our store.

Children’s Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take steps to delete it promptly.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date. Continued use of the website after changes constitutes acceptance of those updates.