Shipping & Delivery Policy

Last Updated: March 23, 2025

Thank you for shopping with Solverti. Our Shipping & Delivery Policy explains how we process, ship, and deliver orders. We aim to provide a transparent, reliable, and efficient shipping experience, keeping our customers informed every step of the way.

Order Processing

After you place an order, our team begins processing it immediately. Processing time is 1 business day, Monday–Friday (excluding public holidays). During processing, we:

Verify payment details
Confirm order items and quantities
Package items securely to prevent damage during transit
Prepare shipping labels and documents

You will receive a confirmation email once your order has been shipped. Please note that processing time is separate from the shipping transit time.

Cut-off Time

Our daily order cut-off time is 5:00 PM (EST), Monday through Friday. Orders placed after this time or on weekends/holidays will be processed on the next business day. This ensures efficient handling and accurate delivery timelines.

Shipping Rates & Delivery Time

We offer a flat-rate shipping of $7.99 for all orders. Delivery time includes processing + transit time. We strive to ensure timely delivery for all customers, and provide tracking information to monitor your order.

Estimated Delivery Timeline

Stage	Timeframe
Order Processing	1 Business Day
Transit Time	2–6 Business Days
Total Estimated Delivery	3–7 Business Days

Shipping Carriers

We partner with reliable carriers to ensure timely and safe delivery, including:

USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx

Carrier selection depends on location, package size, and delivery speed. All shipments provide tracking numbers, and you will receive notifications via email.

Tracking Your Order

After your order ships, you will get a shipping confirmation email with tracking details. You can also check your order status anytime on our Order Tracking page. Tracking updates may take 24–48 hours to appear.

Delivery Issues

We strive to deliver all orders on time, but delays may occur due to:

Severe weather conditions
Carrier delays or disruptions
High volume periods (holidays, sales)
Incomplete or incorrect address information

If your order is delayed, please contact us immediately for assistance.

Lost or Damaged Packages

If your package is lost or damaged, contact us as soon as possible. We will investigate with the carrier and provide appropriate resolution, such as a replacement or refund.

Incorrect Address

Customers must provide accurate shipping information. If an incorrect address is provided, additional fees may apply for reshipment. We are not responsible for packages sent to wrong addresses.

Order Changes & Cancellation

To modify or cancel an order, submit your request promptly via our Cancel / Change Order page. Once shipped, changes cannot be made; in this case, follow our Return & Refund Policy.