Shipping Policy
Last updated: October 2026
At Solverti, we want every order to move from our store to your door with clear expectations and dependable service. This Shipping Policy explains how orders are processed, when they are shipped, the delivery services we use, applicable shipping charges, tracking information, and what to expect when your package is in transit. Our goal is to provide straightforward shipping information so you can place an order with confidence.
Each order is prepared for shipment after payment and order information have been successfully received. We carefully process orders according to the handling schedule below and use established domestic delivery carriers to transport packages to the shipping address provided during checkout.
1. Shipping Overview
Orders placed through Solverti are subject to a standard handling period followed by carrier transit time. Handling time refers to the time required for us to receive, verify, prepare, package, and hand your order to the selected delivery carrier. Transit time begins after the package has been handed to the carrier and is moving through the carrier's delivery network.
Our standard shipping service is available at a flat rate of $7.99 USD per order. The shipping charge is intended to provide a simple and predictable delivery cost rather than requiring customers to calculate shipping based on individual items.
| Shipping Detail | Standard Service |
|---|---|
| Shipping Cost | $7.99 USD flat rate per order |
| Handling Time | 1 business day |
| Transit Time | 2–6 business days |
| Total Estimated Delivery | 3–7 business days |
| Delivery Services | Established delivery carriers (USPS, UPS, FedEx) |
| Tracking | Tracking information is provided when available after shipment |
2. Shipping Cost
Solverti charges a flat shipping rate of $7.99 USD for standard delivery. This flat-rate structure is designed to keep shipping costs clear and easy to understand before an order is completed.
The applicable shipping charge will be displayed during the checkout process before payment is finalized. Customers should review their order summary carefully to confirm the shipping address, selected items, and total shipping cost before completing the purchase.
Unless otherwise stated on a specific product or promotional offer, the standard shipping charge applies to qualifying orders shipped within our regular delivery service area. Any special shipping arrangement, if offered, will be communicated clearly before the order is submitted.
3. Order Handling & Processing
Our standard handling time is 1 business day. During this period, Solverti prepares the order for shipment, verifies the order information, packages the merchandise, and arranges carrier collection or handoff.
Business days are generally Monday through Friday. Weekends and applicable holidays are not normally counted as handling days.
To avoid unnecessary delivery delays, customers are responsible for providing a complete and accurate shipping address during checkout. Please verify the recipient's name, street address, apartment or unit number when applicable, city, state, ZIP code, and other required delivery information before submitting the order.
4. Estimated Transit Time
Once an order has completed the handling stage and has been transferred to the carrier, the standard estimated transit time is 2–6 business days. Transit time represents the carrier's estimated period for moving the shipment from the shipping facility through the carrier network to the delivery address.
| Stage | Estimated Time | What Happens |
|---|---|---|
| Order Received | Order placement | Order details and payment information are received for processing. |
| Handling | 1 business day | Items are prepared, packaged, and arranged for carrier shipment. |
| Carrier Transit | 2–6 business days | The shipment moves through the carrier's delivery network. |
| Delivery | After transit | The carrier delivers the package to the shipping address provided at checkout. |
Handling and transit times are estimates rather than guaranteed delivery dates. Transportation conditions, carrier volume, weather, holidays, address verification, regional service conditions, and other circumstances outside Solverti's direct control may affect the actual delivery date.
5. Delivery Services & Carriers
Solverti uses established delivery services to transport customer orders. Depending on the shipment and destination, packages may be delivered through USPS, UPS, or FedEx.
The carrier used for a particular order may vary according to operational requirements, destination, package characteristics, and available service.
6. Order Tracking
When tracking information is available for an order, it will be provided after the shipment has been processed and accepted by the carrier. Tracking information allows customers to follow the shipment through the carrier's system and review available delivery updates.
Please note that tracking information may not appear immediately after a shipping label is created. In some cases, there can be a short period between label creation, carrier pickup, and the first tracking scan.
7. Delivery Address Accuracy
Customers are responsible for entering accurate delivery information when placing an order. Solverti recommends checking the shipping address carefully before completing payment.
Incorrect or incomplete addresses can result in delivery delays, returned packages, additional carrier handling, or unsuccessful delivery attempts. If you notice that your address is incorrect immediately after placing an order, contact our support team as soon as possible.
8. Delivery Attempts & Carrier Delays
Delivery procedures are determined by the carrier responsible for the shipment. Depending on the destination and local carrier practices, a delivery may require multiple attempts, may be left in a designated location, or may require the recipient to follow carrier instructions for collection.
Carrier delays can occur because of severe weather, transportation disruptions, unusually high shipment volume, operational interruptions, incorrect addresses, regional restrictions, or other circumstances beyond Solverti's control.
9. Lost, Delayed, or Missing Packages
If a package appears to be delayed, customers should first review the latest tracking information provided by the applicable carrier.
If the estimated transit period has passed and the tracking information has not provided a clear delivery update, please contact Solverti support with your order number and tracking information for assistance.
10. Damaged Packages
If your package arrives with visible external damage, please inspect the contents as soon as reasonably possible. If the merchandise inside the package appears damaged, contact Solverti support with your order number and relevant details.
11. Incorrect, Incomplete, or Returned Addresses
A shipment may be returned to the sender if the carrier cannot complete delivery due to an incorrect, incomplete, invalid, or otherwise undeliverable address. If an order is returned to Solverti, please contact our support team so the order can be reviewed.
12. Estimated Delivery Schedule
The following schedule provides a general example of how the standard shipping timeline works (Total estimated delivery: 3–7 business days).
| Order Timing | Handling | Estimated Transit | Estimated Overall Time |
|---|---|---|---|
| Standard Order Processing | 1 business day | 2–6 business days | Approximately 3–7 business days |
13. Contact Solverti About Your Shipment
Our customer support team is available to assist with questions concerning order processing, shipping status, tracking information, delivery concerns, and other shipment-related matters.
| Store | Solverti |
| [email protected] | |
| Support Hours | 8:00 AM – 7:00 PM (EST), Monday – Saturday |
| Business Address | 73 Tennessee Ave, Hempstead, NY 11550, United States |
14. Final Shipping Notes
Solverti is committed to providing a clear and consistent shipping experience for every customer. Our standard service includes a flat shipping rate of $7.99, a 1-business-day handling period, and an estimated carrier transit period of 2–6 business days (Total estimated delivery: 3–7 business days).