Terms Of Service

1. Acceptance of These Terms

By accessing, browsing, or using the Solverti website, you agree to comply with these Terms of Service and any policies or notices referenced within them. If you do not agree with these terms, please do not use the website or place an order through our store.

These terms apply to all visitors, customers, users, and other individuals who access or interact with the website. Additional terms may apply to specific services, promotions, products, or features when expressly communicated at the time of use.

2. About Solverti

3. Website Use

You may use the Solverti website for lawful personal shopping, product research, account-related activities, and other legitimate purposes supported by the website.

You agree not to use the website in a manner that could damage, disable, overburden, interfere with, or impair the website, its infrastructure, or the experience of other users.

You must not attempt to gain unauthorized access to restricted areas, accounts, systems, databases, servers, or other resources connected to the website.

4. Prohibited Activities

When using Solverti, you agree not to engage in activities that violate applicable laws, these Terms of Service, or the rights of Solverti or other parties.

Prohibited activities include, but are not limited to:

• Using the website for unlawful or fraudulent purposes.
• Attempting to obtain unauthorized access to website systems or customer accounts.
• Introducing malicious software, harmful code, or other disruptive technology.
• Interfering with the security or normal operation of the website.
• Using automated systems to excessively access or collect website information without authorization.
• Copying or reproducing website content for unauthorized commercial purposes.
• Submitting false, misleading, or fraudulent order information.
• Using another person's payment information without authorization.
• Attempting to circumvent restrictions or security measures implemented on the website.

5. Product Information

Solverti makes reasonable efforts to present product descriptions, photographs, measurements, materials, colors, and other product information as accurately as possible.

However, the appearance of product colors may vary depending on a customer's device, monitor, browser, screen settings, or other technical factors. Product images are provided for representation and may not reproduce every physical characteristic of an item exactly.

Product availability, descriptions, specifications, pricing, and other information may change without prior notice when necessary to reflect inventory, operational, or website updates.

6. Product Availability

Products displayed on the Solverti website are subject to availability. Adding an item to a shopping cart does not necessarily guarantee that the product will remain available until checkout is completed.

If a purchased item becomes unavailable after an order is submitted, Solverti may contact the customer regarding available options. When an appropriate resolution is a refund, the applicable amount will be returned according to our refund procedures.

7. Pricing and Product Charges

Prices displayed on the Solverti website are presented in the currency shown during the shopping and checkout process. Product prices may change from time to time.

Solverti makes reasonable efforts to maintain accurate pricing information. If a significant pricing or product information error is identified in an order, we may contact the customer before proceeding with fulfillment to clarify the available options.

Applicable shipping charges, taxes, or other amounts, when required, will be displayed during checkout or otherwise communicated as part of the purchase process.

8. Orders and Order Acceptance

Placing an order through Solverti constitutes a request to purchase the selected merchandise. An order is subject to verification, payment authorization, product availability, and other normal order-processing requirements.

Solverti reserves the right to decline, cancel, or limit an order when necessary, including circumstances involving suspected fraud, unauthorized payment activity, inaccurate information, product availability issues, pricing errors, or other legitimate operational concerns.

If an order is cancelled after payment has been received, any applicable refund will be processed according to the circumstances of the cancellation and the payment method used.

9. Customer Information

Customers are responsible for providing accurate and complete information when placing an order or communicating with Solverti.

This may include the customer's name, shipping address, email address, telephone number, payment information, and other information required to process an order.

Customers should review their information carefully before completing checkout. Incorrect information can result in order-processing difficulties, communication problems, or delivery delays.

10. Payment

Orders must be paid using an available payment method presented during checkout. Payment authorization must be successfully completed before an order can proceed through normal fulfillment.

By submitting payment information, you represent that you are authorized to use the selected payment method. You agree not to provide payment information belonging to another person without appropriate authorization.

Payment processing may be performed through third-party payment providers. Their own terms, policies, and security procedures may also apply to payment transactions.

11. Shipping and Delivery

Solverti provides shipping services according to the terms described in our Shipping Policy. Standard shipping is available at a flat rate of $7.99 USD, with a standard handling time of 1 business day and estimated carrier transit time of 2–6 business days (Total estimated delivery: 3–7 business days).

Shipments may be delivered through USPS, UPS, or FedEx depending on the order and destination.

Delivery estimates are provided for planning purposes and are not guaranteed delivery dates. Carrier delays, severe weather, transportation disruptions, holidays, incorrect addresses, and other circumstances may affect actual delivery timing.

12. Returns and Refunds

Eligible Solverti purchases may be returned within 30 days from the date of delivery, subject to the conditions described in our Return & Refund Policy.

Returned merchandise should generally be unused, unworn, unwashed, unaltered, and in its original condition with original packaging. Customers should contact Solverti before sending merchandise back.

Approved refunds are processed within 10 business days after an eligible return has been received and inspected. We cover all return shipping costs, and Solverti does not charge refund fees or restocking fees for approved returns.

Additional time may be required for the customer's payment provider or financial institution to post the refunded amount after the refund has been processed.

13. Order Changes and Cancellations

If you need to change or cancel an order, contact Solverti support as soon as possible after placing the order.

We will make reasonable efforts to accommodate requests received before an order enters fulfillment or is transferred to a delivery carrier. However, we cannot guarantee that a change or cancellation will be possible after processing or shipment has begun.

If an order can no longer be cancelled because it has entered fulfillment or shipment, the customer may need to follow the applicable return procedure after delivery.

14. Intellectual Property

Content available through the Solverti website, including text, product descriptions, photographs, graphics, logos, layouts, page designs, icons, and other materials, may be protected by applicable intellectual property laws.

Unless expressly permitted by Solverti or applicable law, you may not reproduce, distribute, modify, publish, transmit, display, sell, license, or commercially exploit website content without appropriate authorization.

The Solverti name, branding, visual elements, and other distinctive materials may not be used in a manner that suggests an unauthorized relationship, endorsement, or affiliation.

15. User Communications

When you contact Solverti through email, forms, reviews, or other available communication channels, you are responsible for ensuring that the information you provide is accurate and lawful.

Communications should not contain malicious code, unlawful material, fraudulent information, threats, or content intended to disrupt the operation of our website or services.

16. Third-Party Services

Solverti may rely on third-party services to support certain website functions, including payment processing, shipping, analytics, hosting, communications, or other operational activities.

Third-party services may operate under their own terms and privacy practices. Solverti does not control the independent policies or technical operations of third-party providers.

17. Website Availability

We aim to keep the Solverti website available and functioning properly. However, continuous or uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur because of maintenance, technical issues, hosting problems, software updates, network interruptions, security measures, or circumstances beyond our reasonable control.

Solverti may modify, suspend, restrict, or discontinue portions of the website when reasonably necessary for maintenance, security, operational, or business purposes.

18. Website Security

Customers should use reasonable precautions when accessing the website and should not attempt to bypass or interfere with security measures.

You are responsible for maintaining the security of any account credentials or information associated with your use of the website. If you believe that your account information has been compromised, contact Solverti promptly.

19. Disclaimer of Certain Warranties

The Solverti website and its content are provided for general shopping and informational purposes. While we make reasonable efforts to maintain accurate website information, we do not guarantee that every page, description, image, availability statement, or other content will always be complete, current, or free from errors.

Website availability may also be affected by technical or external circumstances. Customers should contact our support team if they identify an apparent error involving an order, product, payment, or other transaction.

20. Limitation of Responsibility

To the extent permitted by applicable law, Solverti is not responsible for delays, interruptions, losses, or failures resulting from circumstances outside our reasonable control, including carrier disruptions, severe weather, internet or network failures, third-party service interruptions, or other external events.

Nothing in these Terms of Service is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable law.

21. Indemnification

To the extent permitted by applicable law, you agree to take responsibility for claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of the website, violation of these Terms of Service, or infringement of another party's rights through your actions.

22. Children and Website Use

The Solverti website is intended for customers who can legally enter into agreements and make purchases under applicable law.

Individuals who are not legally able to enter into binding agreements should use the website and make purchases only with the involvement and authorization of a parent, legal guardian, or other responsible adult where required by law.

23. Privacy

Information collected through your use of Solverti is handled according to our Privacy Policy. By using the website, you should review the Privacy Policy to understand how information associated with website visits, orders, communications, and other interactions may be handled.

24. Links to Other Websites

The Solverti website may contain links or references to external websites or third-party services. These links may be provided for convenience or to support certain website functions.

Solverti does not necessarily control external websites and is not responsible for their independent content, availability, privacy practices, security, or terms. Customers should review the applicable policies of external websites before using them.

25. Changes to These Terms

Solverti may update these Terms of Service when necessary to reflect changes in our services, website operations, business practices, legal requirements, or other relevant circumstances.

Updated terms may become applicable when published on the website. Customers are encouraged to review this page periodically, particularly when using new features, placing orders, or otherwise continuing to use the website.

26. Severability

If any provision of these Terms of Service is determined to be invalid, unlawful, or unenforceable under applicable law, that provision will be interpreted or limited to the extent necessary, while the remaining provisions will continue to operate to the extent permitted by law.

27. Entire Agreement

These Terms of Service, together with policies and terms specifically referenced on the Solverti website, describe the general terms governing your use of our website and services.

Where a specific policy contains terms directly applicable to a particular transaction, such as shipping or returns, those policy provisions should be read together with these Terms of Service.

28. Contact Solverti

If you have questions about these Terms of Service, an order, website use, or any of our services, please contact our support team using the information below.

CONTACT SUPPORT

29. Terms Summary

By using Solverti, you agree to use the website lawfully and responsibly, provide accurate information when placing orders, and follow the policies that apply to your purchases.

Product information and availability may change, and orders remain subject to verification, payment authorization, inventory availability, and fulfillment requirements. Shipping, returns, and refunds are governed by their respective policies published on the website.

Solverti aims to provide a reliable and transparent shopping experience. If you have any questions about these terms or your purchase, our support team is available at [email protected].